Last updated: November 11, 2026

This Privacy Policy explains how Jobsrack (“we”, “us”, “our”) collects, uses, shares and protects personal information when you use ca.jobsrack.com (the “Site”), whether you are looking for work (“Job Seeker”) or hiring (“Employer”). We handle personal information in line with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA).

1. Information we collect

Job Seekers

  • Account details: username, full name, email address, phone number and password.
  • Profile and application details you choose to add, such as your resume/CV, work history, education, skills, location and cover letters.
  • Jobs you apply to, shortlist, or set alerts for.

Employers

  • Account details: username, company name, contact name, email address, phone number, business address and password.
  • Job postings and company information you publish.
  • Purchase details for job posting packages. Payments are handled by our payment processor; we do not store full card numbers.

Everyone

  • Messages you send us through the contact form or by email.
  • Technical information collected automatically, such as IP address, browser type, device, pages visited and referring site, through cookies and similar technologies.

2. How we use your information

  • To create and manage your account and let you log in.
  • For Job Seekers: to let you search and apply for jobs, send your application to the Employer you apply to, and send job alerts you sign up for.
  • For Employers: to publish your job postings, show you applications, and process package purchases.
  • To respond to questions and provide support.
  • To keep the Site secure, prevent fraud and spam, and fix problems.
  • To understand how the Site is used and improve it.
  • To meet legal obligations.

We only send marketing emails or newsletters if you have agreed to receive them. You can unsubscribe at any time using the link in the email.

3. How we share your information

  • With Employers you apply to. When you apply for a job, your application, resume and the profile details you provide are shared with that Employer, or with us where we manage the listing on the Employer’s behalf.
  • With Employers searching candidates. If your candidate profile is set to be visible, registered Employers may view it.
  • With service providers who help us run the Site, such as web hosting, email delivery, analytics and payment processing. They may only use your information to provide services to us.
  • For legal reasons, if required by law or to protect the rights, safety and property of our users, the public or Jobsrack.
  • In a business transfer, such as a merger or sale, subject to this Policy.

We do not sell your personal information.

4. Cookies

We use cookies to keep you logged in, remember your preferences, protect the Site and understand how it is used. You can block or delete cookies in your browser settings, but some features, such as logging in and applying for jobs, may not work without them.

5. Third-party links and job postings

Some job postings or pages may link to other websites, including employers’ own sites. Their privacy practices are their own, and we encourage you to read their policies before sharing information with them.

6. Where your information is stored

Your information may be stored and processed on servers located outside Canada, where it may be subject to the laws of that country. We take reasonable steps to make sure it remains protected.

7. How long we keep it

We keep personal information for as long as your account is active or as needed to provide our services, and afterwards only as long as needed for legal, accounting or security purposes. You can ask us to delete your account at any time.

8. How we protect it

We use reasonable physical, technical and administrative safeguards, including encrypted (HTTPS) connections, to protect your information. No method of transmission or storage is completely secure, so please use a strong password and keep it private.

9. Your choices and rights

You can update most of your information from your account dashboard. You may also ask us to:

  • give you access to the personal information we hold about you;
  • correct information that is inaccurate;
  • delete your account and personal information, subject to legal requirements;
  • withdraw your consent to certain uses, such as job alerts or marketing emails.

To make a request, email us at jobs@jobsrack.com. If you are not satisfied with our response, you can contact the Office of the Privacy Commissioner of Canada at www.priv.gc.ca.

10. Children

The Site is not intended for children under 16, and we do not knowingly collect their personal information.

11. Changes to this Policy

We may update this Policy from time to time. We will post the new version on this page with a new “Last updated” date. If changes are significant, we may also notify you by email or on the Site.

12. Contact us

Questions about this Policy or your personal information can be sent to jobs@jobsrack.com or through our Contact page.